Better wages and human resources in supply chains are key for the telecommunication sector to find the sustainable balance between lower costs and increased quality both requested by customers.
Competitiveness in the telecommunication industry and customers’ demand for both lower prices and better quality service requires efficiency in supply chain management. While outsourcing has helped in terms of competitiveness, the industry needs to continue attract best talents and retain skills for developing high quality products and services. Wages in this regard can play an essential role first in terms of human resources and then to further strengthen the brands’ reputation.
Fair Wage has supported some Telecommunications companies to develop their wage policy. Applying the Fair Wage standards and tools provides numerous topical improvements to the operations of Telecommunications companies, most notably:
Enhanced employee motivation and satisfaction increases product and service quality
Better wage levels and practices help avoid supply chain disruption and improve brand’s reputation
More transparency, communication and social dialogue platforms increases employee loyalty and brand identification
More generally, Fair Wage will allow companies in telecommunications to:
– Secure a healthy and efficient supply chain
– Avert strikes and other workforce crisis
– Attract better talents
– Develop a stable, loyal workforce
– Enhance employees’ capacity to manage technological innovation
– Add a decisive marketing advantage to the brand
– Increase investment attractivity
– Protect the brand from labour related reputation crisis
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